Facilities management professionals are often the unsung heroes of their organizations.

To honor their contributions to keeping operations running smoothly, FMX is recognizing those who’ve gone above and beyond during the past year.

Each of these finalists was nominated by a peer for their outstanding work in the field. In the leadup to the unveiling of the winner at our 2025 National Conference, we’re highlighting two finalists per week.

This week, we’re spotlighting Nick Frazier a Daytime Custodian at the Freeman-Kennedy Elementary School.

Q&A with TOY Finalist Nick Frazier

How long have you held your current position?

I’ve been a custodian here going on eleven years.

How did you get to where you are today?

I was originally a night shift custodian cleaning up after school let out but recently moved to the day shift this current school year after our previous one moved on from here.

What does a typical day look like in your role?

I don’t believe there are any typical days in my position. Each day begins with general cleaning of the school in the common areas that aren’t cleaned by the night shift before the kids and teachers arrive and then I am at the mercy of the radio.

I’m consistently cleaning any and all messes the children can muster each day, but that’s what makes it fun. No day is ever the same.

Are there any mentors or key figures who have influenced your career?

Not in this role for myself but I strive to brighten everyone’s day that I pass or interact with. I still remember being in school and the custodian was by far the nicest and most fun person in the building at all times.

Can you share a specific project or accomplishment you’re particularly proud of?

Our biggest project each year is our summer cleaning once school ends that I head up. I sort of just fell into the role as no one else has ever tried or showed any desire to take the lead on organizing and directing our minimal staff in the most timely manner possible so that we can get the cleaning done on time.

We have roughly ten weeks to empty each and every classroom, clean them from top to bottom (i.e., walls, lights, furniture, strip and re-wax every floor, shampoo rugs), and then put it all back together, forty-five classrooms in total and then offices, hallways, and other spaces. It’s quite a challenge with a group of three and, if we’re lucky, one or two part-time helpers.

What challenges do you face in your work, and how do you overcome them?

The biggest challenge is by far keeping cleanliness standards high with minimal staff. I work alone during the day shift and we have two night shift personnel, and if anyone is out for any reason it makes everyone’s job tougher.

Either I help out late or they have to show up early. I pride myself on being here each and every day so long as I’m able and only try and schedule time off when the kids have no school so I don’t burden the rest of our crew.

What’s one piece of advice you would give to those starting in the field?

A positive attitude makes a very big difference at any job, not just my own. When you’re happy, thoughtful, helpful or simply have a smile on it makes for a much better day. I love coming to work and seeing everyone, staff, and students, and I do my very best to show an upbeat attitude. I find staff are much more enjoyable to work with and the students don’t purposefully make my life difficult and some will even offer to help me with my work.

Stay up to date with nomination timelines

This year’s nomination deadline has passed, but you can be notified about future facilities management awards from FMX. Just sign up below:


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