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Facilities management professionals are often the unsung heroes of their organizations.
To honor their contributions to keeping operations running smoothly, FMX is recognizing those who’ve gone above and beyond during the past year.
Each of these finalists was nominated by a peer for their outstanding work in the field. In the leadup to the unveiling of the winner at our 2025 National Conference, we’re highlighting two finalists per week.
First, we’re spotlighting Randy Nelson a Maintenance Tech at Artesian Homes.
Q&A with TOY Finalist Randy Nelson
How long have you held your current position?
5+ years
How did you get to where you are today?
I spent 20 years doing drywall. This was not very fulfilling. So, I made the change to come to Artesian Homes. This position has allowed me to have more of an impact on people’s lives.
What does a typical day look like in your role?
We start our day with a team meeting. From there we address what is priority for the day. Each day I have interactions with the clients living in the homes. Sometimes it is the small things that mean the most to them, such as salting the sidewalks or changing a lightbulb.
Are there any mentors or key figures who have influenced your career?
Tom R, our Facilities Manager has given me the freedom to spread my wings and grow.
Can you share a specific project or accomplishment you’re particularly proud of?
I have had the opportunity to remodel homes to make them a safe and comfortable home for our clients.
What challenges do you face in your work, and how do you overcome them?
There is a challenge to keeping the mission and vision on the forefront each day. We have a great team that continually reminds each other as we go through our projects.
What’s one piece of advice you would give to those starting in the field?
Be patient and don’t be afraid to ask for help.
Stay up to date with nomination timelines
This year’s nomination deadline has passed, but you can be notified about future facilities management awards from FMX. Just sign up below:
Written by
Zach Jones
Content Manager at FMX