Text-to-Work Orders
Use Cases
A CMMS is only as useful as the information recorded in it. At present, almost everyone has a cell phone they carry at all times. Text-to-Work Order creation allows tenants, staff, and technicians to alert facilities staff to potential issues using everyday technology: a simple text message.
You can now proactively stay on top of maintenance needs by allowing users to take pictures of issues on their phones and sending a message directly to the CMMS. Facilities staff benefit by receiving this information in a central location.
Benefits
- Use any mobile device to text work orders
- Empower anyone in your facility to submit issues
- Receive alerts regarding maintenance issues as soon as they’re discovered
What's included
- Dedicated phone number per module
- Unlimited requests via mobile devices
- QR Codes for SMS texts
Requirements
- FMX work order software
- Dedicated phone number
- Mobile device with SMS texting
Frequently asked questions
How do organizations use the text-to-work orders solution?
Some organizations do not have smartphones with internet capabilities, though they do have cell phones with texting capabilities. This allows all organizations to benefit from FMX’s work order software without the need for browser access.
How does the solution work in practice?
We’ve simplified the process for submission by allowing anyone to submit problems with a technology solution they are familiar with. FMX sets up a dedicated phone number to receive text messages and automatically generate a work order. Users do not need an account to do this, which allows users, community members, or guests at your facilities to submit work orders as soon as they notice a problem.
Product Features
Filter by
Use Cases
- Asset Management
- Asset Mapping
- Reporting & Analytics
- Property Maintenance
- Facilities Management
- Maintenance Management
- Work Order Management
- Preventive Maintenance
- Equipment Maintenance
- Inventory & Supply Management
- Facility Scheduling, Rental & Reservation
- Athletic Scheduling
- Building & Grounds Management
- Fleet Management
- Capital Planning
- IT Management
Industries
- K-12
- Higher Education
- Government
- Manufacturing
- Property Management
- Religious Organizations
- Restaurants
- Zoos
- Healthcare
- Non-Profit
Types
Features
Project Management
Accounting
Capital Planner
Facility Inspection Tool (FIT)
Event Building Usage Report
Reactive vs. Proactive Report
Planned Maintenance Completion Report
Planned Maintenance – Estimated vs. Actual Hours Report
Maintenance Request – Estimated vs. Actual Hours Report
Maintenance Completion Report
FMX Usage Report
API & Integrations
DragonFly Athletics
Request a demo
Feature:
FMX Usage Report
"*" indicates required fields