Yes, the FMX local government solution is cloud-based. As a result, cloud-based software has shorter implementation times, easier access, automatic system updates, and lower costs than on-premise applications.

Pricing for FMX depends on the number of citizens in the municipal district. Other factors, like add-ons and additional features, can also affect the price.

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Yes. FMX integrates with several systems right out of the gate. And, if we don’t already have an integration in place, we offer services to set up an integration to fit your organization’s needs.

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FMX is a preferred solution provider for several purchasing co-ops:

• 1GPA for cities, counties, state entities, Native American communities, public schools, private schools, colleges, and universities.
• TIPS-USA for cities, counties, state agencies, federal agencies, emergency service districts, park & water districts, Native American tribes, transportation authorities, K-12 schools, charter schools, private schools, Special Education districts, colleges, universities, churches, hospitals, nursing homes, member associations, and charitable associations.

Leading solutions tailor their platforms to the specific challenges states and municipalities face. They’re built to manage common government challenges like asset tracking, regulatory compliance, and resource allocation. Effective software is customizable, scalable, and integrates with other municipal systems to manage operations and serve residents effectively.

We proudly offer lifetime support for all FMX customers. With that, you will receive a dedicated account manager who will meet with you regularly to discuss your needs.

Additionally, all users have access to webinar training, where they can learn how to submit and close work requests and how to configure personal settings.

At FMX, our average support ticket response time is 4 hours, and we have a 98% customer satisfaction rating.

Depending on each state or municipality’s needs, implementation times vary but can take as little as two weeks.

Our team will be highly involved throughout the implementation process. We work with new customers to import data, establish workflows, and configure permission settings.

What to expect when making the switch to FMX

Yes. Our team will work with you to meet your security requirements to the extent that they align with the sensitivity of the data we store.

Learn more about data and security in our Trust Center

Local government software benefits states and municipalities through operation modernization and citizen service delivery optimization. Leading platforms streamline workflows, reduce paperwork, and automate routine tasks like asset tracking. Doing so enables workers to focus their attention on more pressing initiatives.

These solutions also centralize data and improve communication between departments. This allows for better collaboration and decision-making while reducing inefficiencies. Residents benefit from faster response times, user-friendly community portals, and increased transparency into government operations, which builds public trust and accountability.

Additionally, local government software provides cost-saving opportunities and minimizes downtime. Designed to scale with the needs of growing communities, these solutions integrate seamlessly with existing systems, ensuring municipalities remain efficient and adaptable for the future.

These platforms handle a wide range of municipal operations, including asset management, infrastructure management, public works, maintenance tracking, budget planning, and resident service requests. Their applicability across states and municipalities makes them essential for improving daily workflows and long-term planning. Effective local government software increases public trust and accountability across departments.